Meet Our Team
Get to know the defined benefit plan consultants behind our success
Administration Consultant (Jacksonville)
Samantha Macgowan is a member of the October Three defined benefit administration management team in Jacksonville, FL. Since 2006, she has worked across the Defined Benefit industry gaining pension expertise. From customer service to pension plan implementation and testing system requirements, Samantha has a wide range of experience serving dozens of clients and their plan participants. Samantha joined October Three in 2016 and is committed to improving administrative efficiency through research and testing, thorough procedural documentation and process and system enhancements.
Samantha currently organizes and manages the testing of new features, functionalities and enhancements for the October Three pension administration system including defining testing strategies, creating test plans, documenting testing protocols and ensuring the quality of each system release based on conformance to the specific requirements. Samantha is the key point of contact for all QA aspects of releases including coordinating and mentoring internal testing resources and working closely with our software development team.